Your privacy matters to us. This Privacy Policy explains exactly what personal data ji22 collects, why we collect it, how we use and protect it, and what rights you have as a Filipino player under the Philippine Data Privacy Act of 2012.
ji22 ("ji22," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the ji22 online gaming platform at ji22.net (the "Platform"). This Privacy Policy ("Policy") describes how ji22 collects, uses, stores, shares, and protects personal information in connection with your use of the Platform and all related services.
This Policy applies to all registered players, visitors to the ji22 website, and any individual whose personal data is processed by ji22 in connection with the Platform. By registering a ji22 account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with the ji22 Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, ji22 is the personal information controller responsible for the personal data collected through the Platform. ji22 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data privacy law.
ji22 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy regulations. Contact details for the DPO are provided in Section 14 of this Policy.
ji22 collects the following categories of personal data in connection with your use of the Platform:
ji22 collects personal data through the following means:
ji22 processes your personal data only for specific, legitimate purposes. The table below sets out the primary purposes for which ji22 processes personal data and the corresponding legal basis under the Philippine Data Privacy Act:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact | Performance of contract |
| Age and identity verification (KYC) | Identity, government ID | Legal obligation; legitimate interest |
| Processing deposits and withdrawals | Financial, identity | Performance of contract |
| Anti-money laundering (AML) compliance | Financial, identity, transaction history | Legal obligation |
| Fraud prevention and platform security | Technical, gaming, financial | Legitimate interest; legal obligation |
| Customer support and dispute resolution | Identity, contact, gaming, support records | Performance of contract; legitimate interest |
| Responsible gaming monitoring | Gaming, behavioural | Legal obligation; legitimate interest |
| Bonus and promotion administration | Identity, gaming, financial | Performance of contract |
| Regulatory reporting to PAGCOR and other authorities | Identity, financial, gaming | Legal obligation |
| Platform analytics and improvement | Technical, behavioural | Legitimate interest |
| Marketing communications (where consented) | Contact, gaming preferences | Consent |
ji22 will not process your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate legal basis for such processing.
ji22 does not sell, rent, or trade your personal data to any third party for commercial purposes. ji22 may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
ji22 engages trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank, Visa/Mastercard networks), cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and AML screening services. All such providers are contractually required to process data only on ji22's instructions and to maintain appropriate security measures.
ji22 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other competent Philippine government authorities where required by law, court order, or regulatory directive. ji22 will notify affected players of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of ji22's business, your personal data may be transferred to the acquiring entity as part of that transaction. ji22 will notify affected players in advance of any such transfer and ensure that the receiving entity is bound by privacy obligations no less protective than those in this Policy.
ji22 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration and KYC records | 5 years after account closure | AMLA; PAGCOR regulations |
| Financial transaction records | 5 years from transaction date | AMLA; BIR requirements |
| Gaming and betting history | 3 years after account closure | Regulatory; dispute resolution |
| Customer support records | 3 years from last interaction | Legitimate interest |
| Self-exclusion records | Indefinitely (or as requested) | Responsible gaming obligation |
| Marketing consent records | Until consent is withdrawn | Consent |
| Technical and device logs | 12 months from collection | Security; fraud prevention |
Upon expiry of the applicable retention period, ji22 will securely delete or anonymise your personal data in accordance with its data disposal procedures, unless a longer retention period is required by law or is necessary for the establishment, exercise, or defence of legal claims.
ji22 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
ji22 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and support fraud prevention. The following types of cookies are used:
ji22 does not use third-party advertising or retargeting cookies. You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from accessing certain features of the Platform.
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by ji22:
You have the right to be informed of how your personal data is collected, used, and processed by ji22, as set out in this Policy.
You may request a copy of the personal data ji22 holds about you, along with information about how it is being processed.
You may request correction of any inaccurate or incomplete personal data ji22 holds about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe ji22 has processed your personal data in violation of the Data Privacy Act.
To exercise any of the above rights, please contact the ji22 Data Protection Officer using the contact details in Section 14. ji22 will respond to all verified data subject requests within fifteen (15) calendar days of receipt, in accordance with NPC guidelines. ji22 may request proof of identity before processing any data subject request.
ji22 implements mandatory age verification for all new accounts before real-money play is permitted. If ji22 discovers that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, all associated data will be deleted, and any deposits will be returned to the original payment method.
If you are a parent or guardian and believe that a minor has registered on the ji22 Platform, please contact our support team immediately at [email protected] so that we can take prompt action.
Some of ji22's service providers and infrastructure partners may process personal data outside of the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded under Philippine law, ji22 will ensure that appropriate safeguards are in place, including contractual clauses approved by the National Privacy Commission or equivalent mechanisms, to protect your personal data during such transfers.
ji22 will not transfer your personal data to any jurisdiction where such transfer would be prohibited by applicable Philippine law or where adequate protections cannot be guaranteed.
ji22 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, ji22 will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where practicable.
The "Last Updated" date at the top of this page reflects when this Policy was most recently revised. Your continued use of the ji22 Platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy. We encourage you to review this page periodically to stay informed about how ji22 protects your data.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ji22, please contact our Data Protection Officer:
If you are not satisfied with ji22's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). Information about filing a complaint with the NPC is available on the NPC's official website.
Every connection to ji22 is secured with TLS 1.2+ encryption. Your personal and financial data is protected in transit and at rest using industry-standard AES-256 encryption.
ji22 processes all player data in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and NPC regulations. Your rights are protected by law.
ji22 never sells, rents, or trades your personal data to advertisers or data brokers. Your information is used only to operate your account and comply with Philippine law.
Access, correct, delete, or export your personal data at any time. Withdraw marketing consent with a single request. ji22 responds to all data subject requests within 15 days.
ji22 keeps your data only as long as legally required — typically 3 to 5 years after account closure. After that, data is securely deleted or anonymised per our disposal procedures.
Our Data Protection Officer is reachable 24/7 via live chat and email. Filipino-speaking agents handle privacy requests during peak hours so you always get help in your language.
ji22 is built on transparency, security, and trust. Join over 2.4 million Filipino players who enjoy live casino, sports betting, slots, and bingo — all in Philippine Peso, all under a regulated and privacy-compliant platform. Must be 21 or older.